Body Language and Guest Interaction

Transcript

Trainer: So you want to make sure that the guests have their personal space. You don’t want to be serving them their food over the table like this.

You want to be making eye contact from here, standing up straight. If you’re talking to customers like this, it looks messy, it looks sloppy. If you’re standing like this as well.

Standing up straight with your shoulders back, just standing nice when you’re taking your orders, making sure that you look professional is important.